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Customer Reviews
Most helpful customer reviews
2621 of 2651 people found the following review helpful.
By Charlotte Mom
I previously had a Hoover Windtunnel, it lasted two houses and over 9 years and it finally had enough of keeping up with our two children and 4 pets. So I went out to every website I could find with reviews on vacuum cleaners, including Amazon, and looked at everything from the Dyson, Kenmore, Dirt Devil, Hoover, and so many more. I promised myself that after I used my vacuum cleaner for 3 months I would help all those out there like me looking for a good review and let them know about my experience because the reviews were so helpful to me.
So after reading a bunch of reviews I was leaning towards a Dyson or a Kenmore Progressive. Well my friend had a Dirt Devil M140005 Vision Cyclonic 12 Amp Upright Vacuum Cleaner, a Kenmore Progressive Upright Vacuum, and a canister vacuum cleaner (forgot the brand) that she let me test out. Let's just say I hated all three, the Dirt Devil was a joke, the Kenmore was so heavy and a pain to use, the canister was a pain to use and none of them worked well with pet hair.
So then I went to a local store and looked at the Dyson DC 23 Motorhead and really considered paying over $400 for it. But then I looked down the aisle and there not too far down from it stood the Hoover UH70120 WindTunnel and it was only $100 so I decided to give the Hoover a try thinking if I wasn't satisfied I could take it back. I am so happy that I saved $300 and love how well my Hoover works. It sucks up pet hair off the furniture very well, I have hardwoods throughout my house and it picks up fur and dirt off the floor without blowing it around (the suction is great) and I only have 3 complaints but ya know for the price I can live with them. Complaint #1 I wish the powered hand tool stuck on a little bit better to the vacuum cleaner, if I am not careful to put it on correctly it falls off, so I need to be a little more careful, Complaint #2, empting out the canister can be a little bit dirty so I always do it outside and then it's fine, Complaint #3, I love the retractable cord, I just wish it were up a little higher instead of so low, it would just help keep it from going under the vacuum cleaner but, there is a little clip and if you clip the cord to the vacuum cleaner you don't have to worry about it going under the vacuum cleaner so problem solved.
So I say save your money instead of wasting it on a Dyson or a Kenmore for the price this vacuum cleaner is so worth it.
983 of 1001 people found the following review helpful.
By Mr. Rohwer
I love this vacuum! It is one of the best purchases I've ever made.
PROS:
* Picks up so much hidden dirt in our thick carpet, it scared us the first time we looked in the canister!
* For how much power it has, it is actually very quiet - quieter than our old 10 amp vacuum.
* Turns on a dime and gets into nooks and crannies really well - we don't have to use the hand tools on every single wall edge.
* The attachment with moving brushes cleans stares amazingly well.
* No filters or bags to buy - this is a huge plus as we could never find a replacement filter for our old vacuum.
* The cord is very long and it retracts into the vacuum. Wow. I find wrapping up long cords so annoying. Having this cord self retract is actually kind of fun (ok, so I'm easily amused!)
* The color is trendy.
* It is fairly lightweight.
* I like that you can adjust the height for different carpet lengths. I know that this isn't a groundbreaking feature, but not all vacuums have it and it makes a big difference.
CONS:
* While it is comparatively lightweight, people that have a hard time lifting may find it a little heavy.
* Other reviews complain that pet hair can get stuck in the canister, and that at times you may have to reach in slightly with two fingers to pull the hairs out. To me, this is only a minor annoyance. With any bagless vacuum, there will usually be some occasional contact with the materials that you you are cleaning off of your carpets.
OVERALL: This is a great vacuum for the price. If this is within your price range, you should go for it.
UPDATE: 2 years later, and this vacuum is still amazing. Juan's list of pros is spot on.
However good this vacuum is for the price, it still isn't perfect. Here are some new Cons to add to my list.
CONS:
*The belt slips now and then. That being said, the belt has not yet snapped. The belt on my mother-in-laws Oreck . . . now that's another story. The belt reattaches fairly easily for me (with no tools needed, as Juan mentioned) but I can imagine a person in a weakened state (elderly, perhaps) would maybe have a little trouble stretching it back on.
*The canister has to be changed quite frequently. This is a Pro and a Con, in a way. It's a Pro, because the vacuum picks up dirt and hair so efficiently, that you can feel pretty confident about the cleanliness of the floor. It's a Con, because changing the canister every few minutes can be a little irritating at times. I'm guessing that there was some design reason for the canister being a little on the small side - my guess is that a bigger one would probably decrease suction power, thereby requiring a more powerful engine, which would, in turn, increase the price. Overall, this is a small Con.
* About a year ago, I noticed that the suction decreased dramatically. After some probing around, I realized the culprit; a clog in the internal chamber. Luckily, this was not very hard to fix. I unscrewed the screws on the backplate, removed the pieces that hold the internal hoses in place, and was eventually able to find the clog. Once unclogged, the vacuum was back to it's old self. Less ambitious people would probably just buy a new vacuum, but I really like it (and I'm really cheap) so to me this is not that big of a deal.
Which leads me to a new Pro.
PRO:
* This vacuum is actually quite easy to self-service. All of the screws that I found were the same size. Taking it apart and putting it back together was quite intuitive and simple. I'm not a super-mechanical guy, yet I was able to figure it out with relative ease. Even the filter is easy - wash it, dry it, reinsert.
Two years later, I still really love this vacuum. I'm sure there are nicer ones, but I doubt there are many at this price range. I still stand by my earlier assertion - this has been one of the best purchases I've ever made.
NOTE: I've had some people comment about a misspelling. That wasn't a spelling mistake. The brush tool will clean the "stare" right off of anyone's face. Try it sometime. ;)
990 of 1031 people found the following review helpful.
By T. Nelson
I bought this vac and owned it just a few days and returned it. It is an excellent design and has superior suction but is not good for wood floors as the brush roll has no shutoff. That means when you're using the attachments or vacuuming wood floors, the brush roll is on and spinning. If the vac is on, the brushroll is on. Silly, really. Why spin the brushes on hardwood? Sure I could adjust the height adjustment but it's still silly to risk damage to your wood floors. Even Hoover's manual says "For optimal cleaning performance on bare floors, brushroll should be turned off." (Suction only mode only available on select models).
I rather pay more for a vacuum that has the ability to turn that off - and I did - I bought it's "brother" the hoover Windtunnel "PET" UH70210 which has 3 additional features. Besides the pet functions (which I don't need), the Hoover UH70210 WindTunnel® T-Series WindTunnel Pet Rewind Bagless Upright has A) a headlight, B)brush roll SHUTOFF with a simple foot lever, and C) the handle can flip down to save space/height. But the main point is the shutoff for me!
This model - UH70120 is lightweight, has great suction, and the cord reel is fantastic! But I decided to get the slightly more expensive model with those 3 added features. If you only have carpet, get this model, it's cheaper. It left our small amount of carpet amazingly clean and new looking. But if you have wood or laminate, get the other one I mentioned.
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